NON OFFICIAL. Visitors intending to reach the official website should visit flylax.com
Scheduled buses and minibuses
Shared rides to tourist spots and surroundings. What is the user experience?
The following scheduled services offer shared transfers from Los Angeles Airport to various tourist areas of the city and some surrounding areas.
Passengers are advised to contact the companies first for more information. They should wait under the orange Shared Rides signs on the lower/arrivals level in front of each terminal.
Always confirm that you are boarding the correct operator's vehicle.
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Antelope Valley Airport Express
Travels to Newhall, Palmdale and Lancaster, in the Antelope Valley. Tel +1 661 947 2529.
Travels to the Central Coast area, including Ventura, Santa Barbara, Buellton and Santa Maria. Tel +1 800 470 8818.
Universal Studios, Knotts Berry Farm, Disneyland Anaheim resort hotels, O.C. Convention Center, John Wayne Airport, Buena Park, Garden Grove, Huntington Beach, San Clemente. Tel +1 714 642 5399.
Transportation to San Diego County, with stops in Oceanside, Sorrento Valley and Old Town. Travel time from the airport: 2 to 3 hours. Tel +1 858 430 8440.
To Santa Barbara, plus nearby Goleta and Carpinteria. Travel time to these areas (located northwest of LAX along the ocean coast) from the airport is typically 1.5 to 2 hours. Tel +1 805 964 7759.
Trips to Disneyland, Knott's Berry Farm and hotels in the Anaheim area, Buena Park and Garden Grove. Tel +1 800 400 7488 / 310 670 6666.
Shuttle 2000
To Disneyland and John Wayne Airport. Tel +1 714 713 9827.
Transfers to Ventura and Oxnard, on the coast, about an hour or an hour and a half northwest of Los Angeles Airport. Tel +1 805 650 6600.
What users say
Below is a description based on experiences shared by real users on platforms like Yelp, Google Reviews, and TripAdvisor.
Ease of Location and Boarding
Many users have noted the convenience of the "Shared Rides" signs on the lower arrivals level. However, during peak congestion or with limited staff, some passengers experienced confusion in identifying the correct operator, causing unnecessary stress. The most frequent recommendation is to arrive with ample time and verify the operator details before boarding.
Punctuality and Organization
While services like the Santa Barbara Airbus and Ventura County Airporter often receive positive feedback for punctuality and customer service, some users reported significant delays during peak demand times. This is especially notable on longer routes such as those heading to San Diego or Santa Barbara. According to one user, the average delay can extend up to 30 minutes on days with heavy traffic.
Comfort During the Journey
Passengers have praised the overall comfort of vehicles from companies like Antelope Valley Airport Express and Central Coast Shuttle. The vehicles are well-maintained, and the routes are designed to minimize travel time whenever possible. However, certain users have pointed out that luggage space is limited, especially on shared services with high occupancy rates.
Customer Service
Experiences with staff vary depending on the company and the timing of the trip. Users of Mickey's Space Ship Shuttle have highlighted that some drivers are especially helpful and attentive, assisting with luggage and answering questions about the route. However, other reviews mention less friendly attitudes, particularly on services that experience punctuality or capacity issues.
General Recommendations
For those planning to use these services, the main suggestions are:
- Book in advance: This ensures availability during busy hours.
- Verify the boarding location: The orange columns marked as "Shared Rides" are key, but some users recommend confirming this with airport staff if in doubt.
- Be patient: Since these services share vehicles with other passengers, slight delays in departure may occur.
- Pack luggage appropriately: It is advised to organize luggage compactly to facilitate handling during boarding and disembarking.
