Facilities and services at Los Angeles Airport

Terminal hours of operation

Entry to LAX is permitted only to airline passengers and persons meeting, accompanying or assisting them, and airport personnel whose employment requires their presence. LAX is closed to the general public 24 hours a day, 7 days a week.

Banking Services

Bank of America operates ATMs located on the Departures level of all terminals.

Currency Exchange
ICE Currency Exchange booths are available on the Departures level (post-security) of Terminals 2, 4, 6, 7 and B. You will also find them on the Arrivals and Ticketing levels of the Tom Bradley International Terminal.

Cash advances (up to USD300.00) are available at the locations inside Terminals 2, 7 and Tom Bradley with Visa and Mastercard.

What users say: 
ATMs are conveniently located throughout the airport, although some users complain of high fees for international transactions. Currency exchange offices are useful in emergencies, but travelers note that rates are not as competitive as abroad.

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SIM Cards

All ICE Currency Exchange booths sell international and domestic SIM cards. In turn, some convenience stores and newsstands offer SIM cards ideal for travelers visiting the United States. You can get such cards at Hudson, Los Angeles Magazine News, Market 8600, Sunset News and CNN Newsstand.

What users say: 
Users are increasingly opting for technologies such as eSIM. These are virtual SIMs that allow travelers to have Internet data and, in some cases, minutes to talk without roaming charges and without having to remove the SIM that the user uses in their place of residence. If you travel to the USA, you can get high-speed international data with a 5% discount using the coupon code MUNDO. See other destinations

Postal Services

There are no postal services available at any of the LAX terminals. Travelers must send their correspondence before arriving at the airport. The nearest service is located at 8821 Aviation Blvd. Regular hours of operation are Monday through Friday between 9:00 am and 6:00 pm and Saturday from 9:00 am to 5:00 pm. More information at Tel +1 800 275 8777.

Free Wi-Fi

Free Wi-Fi is available in the public area of all terminals. The service allows you to enjoy unlimited 45-minute free access sessions. You will be presented with an announcement or a short video (15-30 seconds) before you can browse. Choose the '_LAX Free WiFi' network, launch your browser and select the 'Free Unlimited Wi-Fi' option.

What users say: 
LAX Wi-Fi receives mixed reviews. While some find it fast and reliable, others mention that the connection can be unstable in specific areas or during periods of high traffic. For added security, consider using a VPN.

Traveler Services

Hotel reservation and car rental information in all terminals, inside or next to the baggage claim hall on the lower/arrivals level.

Lost and Found

In the event that your checked baggage is lost or damaged, or you forget a personal item inside the aircraft, contact your airline or go to the check-in area.

For belongings lost within the airport premises, the best place to start your search is to identify when and where you last saw your item. Check at the restaurants and stores, or the car rental agencies. If you have lost your passport, you should contact U.S. Customs at Tel +1 310 665 4560.

On the other hand, the LAX lost and found office, operated by the airport police division, receives items found throughout the airport Monday through Friday, excluding holidays. Items lost at the TSA checkpoint are turned over to Airport Police approximately 5-10 business days after the date of loss. Click HERE to make an inquiry.

What users say: 
Travelers appreciate the efficiency of the lost and found service, especially the detailed descriptions provided. However, the recovery process can be slow at times.

Nursing rooms

- Terminal 1: Next to gate 13
- Terminal 2: Between gates 21B and 23A
- Terminal 3: By gate 33
- Terminal 4: Next to 'Sunglass Hut'
- Terminal 5: Across from the food court
- Terminal 6: Next to gate 64B
- Terminal 7/8: Next to 'Ashland Hill'
- Terminal B: In front of 'Vanilla Bake Shop', close to gate 150 / opposite gate 221 / next to 'LA Confidential'

What users say: 
The nursing rooms are well equipped with comfortable seating and power outlets, ideal for families travelling with babies. Although highly valued, they may not be enough during peak times.

Medical Services and First Aid

Emergencies: Tel +1 424 646 7911

The first aid station is located on the upper/departures level of Terminal B and operates Monday through Thursday between 10:00 am and 8:00 pm. In the event that you cannot find the clinic staff, you can use the two telephones located outside the station to request medical assistance.

Automatic external defibrillators
There are defibrillators to assist passengers who suffer cardiac arrest, strategically located at security checkpoints and in bicycle patrol units.

In more complex situations, the assistance of a paramedic ambulance can be requested by contacting any airline employee or the airport police at Tel +1 310 646 7911.

What users say: 
LAX medical services are known for their responsiveness. Passengers appreciate the availability of defibrillators and trained personnel in key areas of the airport.

Traveling with animals

It is important to check with your airline about the rules and procedures for traveling safely with pets. All information about pet carriers, limits on the number and types of animals allowed in cabins and the collection of animals in baggage claim areas should be provided by your airline.

In addition, there are internal and external pet relief areas at the following locations:
- Terminal 1: Next to gate 13 / At the west end of the lower level
- Terminal 2: By gate 21 / Next to gate 33
- Terminal 4: On the bridge to Tom Bradley International Terminal
- Terminal 5: Next to gate 54B
- Terminal 6: Outer atrium, next to the restrooms adjacent to gate 62
- Terminal 7: By gate 71A
- Terminal B: Next to the entrance to the bridge to Terminal 4 / Next to gate 208

What users say: 
Designated pet areas receive good reviews for their cleanliness and accessibility. However, some suggest expanding the facilities to provide more comfort for animals and their owners.

Wheelchairs

To request wheelchair service, it is recommended that you contact your airline at least 72 hours in advance. The service is provided free of charge by the airlines.

It is important to note that the airlines do not provide this service from the parking lots to the terminals. Most people requesting wheelchair assistance are transported from the ticket counter to the aircraft. Airlines are required to provide curbside assistance when requested.

What users say: 
The wheelchair service at LAX is widely praised for the friendliness of the staff. It is advisable to request the service in advance, as during peak hours there may be delays.